3 Secrets to a successful summer internship

summer internship

Finding an internship can be hard. But getting the internship is only the first step. After your internship starts, it is up to you to make the most of it.  Even if you work for free, your internship could be worth a fortune. You will gain valuable job experience and make connections with people who can help you develop your career.  

The team at ELSA have worked in many internships, at both large companies like Microsoft and Google, and at unpaid internships.  Check out ELSA’s latest module content under Topic > Education > Consonant Cluster to find out what these top 8 tips are, and the four most common mistakes in your internship you should avoid.

Let’s take a sneak peek of some important lessons we have learned on how to succeed at an internship.

  • Meet and greet your coworkers

Internships are an excellent opportunity to meet people at the company.  Many of the people you meet at your internship will move onto other jobs, but if you stay in touch with them, you can help each other in your careers for years to come.  Invite your coworkers and other interns to eat lunch together.  Try to attend every company event that you get invited to. If there are other interns at the company, you can start a Facebook group for all the interns.  Finally, be sure to add your contacts into Linkedin so you can keep in touch.

One year, I interned at Microsoft in the United States. In that summer, thousands of interns from hundreds of universities around the world worked at Microsoft. I stayed in touch with several interns who I met that summer. Even though we worked together for only one summer, we remained good friends. Ten years later, we still referred job opportunities to each other and periodically share career advice with each other.

  • Ask your supervisor for feedback

Your supervisor can give you guidance that will help you succeed at your job and also in your long-term career. To make the most of your relationship with your supervisor, be sure to establish up front what they expect you to deliver. List out the top tasks that they’d like you do accomplish. Prioritize those tasks in order of importance, so you know what to focus on.  Then you should check in with your supervisor periodically to get their feedback on how you’re doing. You can simply ask: “Can I have your feedback on how I’m doing?” or “Is there anything I can do to improve?” and then listen to what they have to say.

The Microsoft summer internship program requires interns to meet with their supervisor once a week for feedback. Even if a supervisor has been working closely with their intern all week, they would still schedule time each week to give feedback to their intern.

 

  • Set personal goals

 

Spend some time thinking about how you want your internship to help your career. Do you want to keep working at the company after school begins? Would you like to come back again next summer? Do you want your boss to write a LinkedIn recommendation for you? Are you just exploring whether or not you like a particular role or industry?  Once you’ve established what your goal is, it will be much easier to find ways to reach those goals. Consider telling your supervisor and coworkers about your goals so they can help you reach them.

More more tips about internships, check out the ELSA app. From your ELSA App, go to the topic: Education. You’ll find 8 tips and 4 mistakes you should avoid, to make your internship a success!

ELSA – your world’s smartest English pronunciation coach

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[New feature] Refer a friend. Earn free ELSA

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Want to earn free days of ELSA PRO?

ELSA has a new feature where you can now earn 7 free days of Pro for each Facebook friend you invite to ELSA! To invite your friends, just go to Profile and press “INVITE FRIENDS.”  7 days will automatically be added to your account when your friends sign up. This feature is currently available on Android only. Coming later on iOS.

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[New Feature] Learn English with videos on ELSA

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What could be more fun than learning to speak English on ELSA? Today, we’re announcing a new way to learn English – by watching videos! You can now watch videos of real American pronouncing the words that you are learning. Many of these videos let you see the speakers’ mouths, so that way you can learn how their mouth move.

Reduce your English accent by watching videos on ELSA
To get started, just go to the Dictionary, type in any word or phase. ELSA will search for YouTube videos with people speaking the words you entered. If ELSA finds a video, then a video button will appear on the bottom right of the screen. Press the video button and begin watching the videos!

In the spirit of videos, here is a 2-minute video tutorial on how to use this feature on ELSA:

Link to video: https://youtu.be/kpz68GtzsKc

ELSA – your world’s smartest English pronunciation coach

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Five common American job interview questions for customer service jobs

You are looking for a job in customer service. You are a little nervous because the interview will be in English, but deep down you know you’ll be successful if you got the job. Now you just need to ace your interview!  To pass the interview, here are the most common customer service interview questions you’ll need to prepare for. You can practice answers to these on ELSA, in under the Customer Service topic.

  • Why do you want to work in customer service?

A job in customer service centers around listening to your customers and solving their needs.  A good answer will mention your interest in customer needs. For example: I enjoy working with people and addressing their problems.

Why do you want to leave your current job?

Do be tactful with this answer and avoid speaking about your frustrations with your current role or boss. A good answer will focus on the positive: My current boss wants to keep me at the company. She also knows I have outgrown my position.  I am applying for this role because I would like to develop a new skillset. My current boss would be happy to be my reference.

  • What are your strengths?

Your answer should map to strengths that are useful in customer service. For instance: My strongest strength is my problem-solving skill.  I am good at finding solutions to customer complaints.

  • How do you deal with a difficult customer?

A job in customer service requires you to be adept at handling difficult customers. A good answer to this question shows how you can make the customer feel understood. For example, I listen patiently and remain calm under pressure.

  • Do you have any questions for me?

Show your interviewer how you are interested in working at the company for the long term. You can ask about the future prospects of your role and your company. For example: “Can you tell me about my career paths here?”

If you have more tips about interviewing for customer service jobs, please add a comment below!